Helpful Hints

Helpful Tips From Victoria’s Favourite Provider Of Domestic Milling Appliances

As part of our commitment to the local Victorian community, we now provide “helpful hints” to ensure that you have a wonderful experience with your new domestic mill. First of all, we will refer you to your user guide – please be sure to read it from front to back. This may save you time and trouble by simply taking the few minutes you will need to review the important information for use of your mill. For additional information regarding our home milling appliances call or email on the details provided.

1. Advanced Microburst Technology – Turn It ON!

Your Whisper Mill is equipped with advanced microburst technology. To allow proper functioning, you need to first turn your Grain Master Whisper Mill to the “ON” position (you will hear it running) before loading any grain into the hopper. Only add the grain after this has been completed. If you’ve ever driven a truck or car up a steep incline, you know you won’t make it unless you shift gears. By turning the mill on first, you’re allowing it to operate in a high gear and function as it should.

2. Remember Not To Turn Your Mill Off Until All The Grain Has Passed

Do not turn your mill off until you have used all of the grain in the hopper and given it time to pass on to the flour canister. If you fail to follow this you may get what we call a “hiccup” or “plugging”. Plugging will keep your machine from starting properly. If you are unsure whether the grain is finished, turn the dial next to the “ON/OFF” switch from normal (12 O’clock) position to the right (3 O’clock) position. Allow the mill to run a few more seconds to so any grains clear the milling chamber and are emptied.

3. Give Your Mill A Little Jiggle To Remove Residue From The Chamber

If you are milling something larger than wheat-sized grains (for instance beans, popcorn or split peas), it does not hurt to take hold of the mill while it is “ON” and give it a little shake, jiggle, wobble or tap to assist in removing any residue and assure nothing is left in the milling chamber. This is only a precautionary measure if you aren’t sure everything’s passed through.

4. What Does The Dial Do And How Can I Control It?

The dial or the control knob does not change the position of the milling mechanism. The dial adjusts the size of the hole where the grains fall through. If the dial is set to the 9 O'clock position, the hole hidden at the bottom of the hopper is at its smallest size. This allows small grains to fall through and keeps it from popping back up. At the 3 O’clock position, the hole is at its largest size. If milling something larger than your normal wheat, rye or similar sized grains, use the 3 O’clock setting. There is a slight difference between the 9 O'clock, 12 O'clock and 3 O'clock positions; however, the difference is in the fineness. The GrainMaster Whisper Mill uses a special technology that is specifically designed to make fine flour.

5. Avoid Milling High Oil Content Foods Like Nuts And Fruits

What about the beans? When in doubt about what you should and should not put through your Whisper Mill, refer to your manual or call the company. Don’t take chances. You may remember if you’ve ever owned a non-electric grinder you can grind nuts, sunflower seeds, dried fruits and more without worrying about the moisture content. The Whisper Mill does a wonderful job milling grain to flour, but you never want to mill nuts, fruits, and other high-oil content items that’ll gum up the machine. Ideal moisture content is 10 percent.

6. Use Smaller Chickpeas And Be Careful with Larger Grains And Legumes

If you plan to grind chickpeas then use the smaller variety, not the large size. The larger size may cause problems. When also using larger variety grains and legumes, feed them in slowly in a circular motion and you will hear them plunk in. It does a good job, but we don’t want a hiccup because of overloading the hopper and too much going through at one time.

7. Avoid Damaging Your Machine, As Improper Usage Isn’t Covered Under Warranty

Damage to your machine because of improper usage is not covered by the company under warranty.

8. Use A Cooking Sheet Or Flat Bottom Bowl To Check For Foreign Items

In many areas of the world, grain and legumes come straight from the fields to the home. Perhaps you’ve been using wheat for many years and have never had a problem with tiny pebbles or any other little items that sometimes find their way into your buckets and bags, but the possibility is always there. For this reason it’s always important that you scan your ready-to-grain product before loading it into the hopper. One way to do this is to use a cookie sheet or flat-bottom bowl. Pour an amount of product out on the flat surface and “eyeball” it for a bit to make sure there are no tiny pebbles, nuts, bolts, bee bees, pellets, wood chips or other foreign material. Always take the extra time to check.

9. Never Underestimate The Importance Of Getting The Right Moisture Content

The characteristics that make grain satisfactory in the GrainMaster Whisper Mill are crystal clear; clean, hard, dry grain with good protein content. Moisture content is critical and 10 percent moisture is perfect. With the Whisper Mill, a little more moisture content is acceptable but 10 percent is perfect. This is something to consider when purchasing grains or legumes. Rice often has a slightly higher moister content but grinds great. Just remember to be sensitive to moisture content - this is an important issue.

10. Never Leave Your Mill Unattended In The “ON” Position

Never leave your mill unattended while it is in the “ON” position. The GrainMaster Whisper Mill is extremely quick. In an emergency situation or if something major goes wrong, turn the switch and pull the plug - don’t try to fix it yourself and call the number in your manual.

11. What Happens If You Forget To Put The Lid/Connector Onto The Canister?

If you forget to put the lid on or connect the canister, there’s no need to panic. Simply turn the dial (next to the ON/OFF switch) to the left quickly than wait for a few seconds. Anything in the chamber should continue to move through the machine and disappear. After waiting for a few seconds, turn the mill to “OFF” position and disconnect the canister while you attend to the problem. After the problem is fixed, turn-mill back to the “ON” position and wait a few seconds, then return the dial back to its original milling position.

12. Remember To Always Keep Your Home Mill Spotless

It is okay to wipe down the outside with a wet cloth but you really need only to dust it off and blow out the connection tube. Make sure the green connection hose is completely dry. One drop of water will cause the flour to collect. We recommend brushing it off instead of using water.

Additional Hints To Help You Make Flour Like A Professional

  • When milling, do not mill with a lid on the hopper of the mill. Leave the lid off. You need a constant airflow
  • Because of the microburst technology and the speed of the mechanisms inside of the mill, sometimes if your mill is sitting on a slick surface it may move. You can avoid this simply by holding it in place during start up. You can also use the green lid and place it on top of the hopper then apply a bit of pressure as you turn it to the “ON” position. As soon as the machine is running, remove the green lid and continue with your milling procedure
  •  The capacity of the flour canister is 8 cups of wheat or 12 cups of flour. Make sure the separator cup is in the right position or the canister will not hold all 12 cups of flour. The tab next to the cup position is only for alignment. The flat section of the tab should be adjacent and parallel to the thin side of the cup. Tab is only for alignment
  • Since the mill has an 8 cup capacity and you don’t want to overload the flour canister, it’s a wise to practice to mill half of the capacity (4 cups of grain which mills 6 cups of flour). That way if you forget how much you have milled, you can still add 4 more cups and you will have no more than the maximum
  • The flour canister is fine for keeping flour but it is better to empty it each time before reusing. Never put the canister in a freezer. Brittleness may break it if dropped while frozen. You should transfer flour into another container like a plastic bag or something air tight. Oxygen speeds up the ageing process 
  • Be sure to give your mill a rest if you’re doing large quantities to assure it does not overheat. Use 4 cups of grain, then empty, then add another 4 cups and empty, etc. 
  • Be sure to refer to your manual to what you CAN and CANNOT mill – No sesame seeds, poppy seeds, flax seeds, coffee, sugar or anything like that with high oil or resins which can turn sticky or glue like. Do not use any of those items in your domestic mill unit and when in doubt, always ask the question. 

Need more information? Call 03 9795 2725

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